Nintendo Change 2: Stories of Display Harm As a result of Stapled Receipts at GameStop

The worldwide launch of the extremely anticipated Nintendo Change 2 on Thursday (fifth) was met with widespread pleasure. Nonetheless, for some prospects, the event was marred by reviews of display screen harm attributable to mishandling throughout the retail course of, significantly at GameStop places.

Based on a report by IGN and firsthand accounts shared on social media, the difficulty arose when GameStop staff stapled receipts immediately onto the console’s packaging. A person recognized as Oadhan on platform X (previously Twitter) said that the staple pierced the field and broken the display screen of his new Nintendo Change 2. Though GameStop agreed to exchange the unit, the console is at the moment out of inventory, and the person should wait three months for a substitute.

@gamestop stapled the receipt for me and my pals Change 2s to the field.

FML.#nintendo #switch2 #gamestop pic.twitter.com/AXtrgr7y0P

— Oadhan Lynch (@Oadhan) June 5, 2025

Oadhan’s photographs present that the harm was not solely seen on the packaging however had additionally penetrated the display screen itself. Happily, the console remained operational, suggesting that the harm may be restricted to the outer layer of the show.

Different customers reported related points. A Reddit person named Konflick and one other X person, Rudeboy__NYC, each claimed that their consoles suffered the similar kind of display screen harm as a result of stapled receipts. These circumstances counsel a broader sample of improper dealing with at varied GameStop places.

@gamestop Helo ! My change 2 has staple holes within the display screen. They stapled the receipt to the field at 1756 Forest Ave, Staten Island, NY 10303 and it broken the display screen. @NintendoAmerica pic.twitter.com/aqxPtRgNEs

— Rudeboy (@Rudeboy__NYC) June 5, 2025

Whereas GameStop staff are being blamed for the mishap, criticism has additionally been directed at Nintendo for the design of the Change 2’s packaging. Person AncientArgonaut identified that the console is positioned with its display screen going through upward on the prime of the field, protected solely by a skinny layer of cardboard. This design selection makes the system extra weak to exterior stress or unintentional harm throughout transport and dealing with.

I knew this might occur – it was a bizarre resolution by Nintendo to have the display screen sit face-side-up on the very prime of the field with solely the skinny cardboard to guard it.

You are going to hear about just a few broken screens within the coming days. They’re in danger simply being stacked in… pic.twitter.com/0l9Bo7GfWR

— Jason (@AncientArgonaut) June 5, 2025

AncientArgonaut warned that extra circumstances could emerge within the coming days, particularly as bins are sometimes stacked for transport or storage. The incident has sparked a dialog about retail coaching, product packaging, and duty between producers and sellers.

Because the Change 2 rollout continues, each Nintendo and retailers like GameStop could face rising stress to deal with packaging vulnerabilities and implement stricter dealing with protocols to forestall related points sooner or later.

Filed in Gaming. Learn extra about Nintendo Switch.